Adobe Premiere Elements 12 - keine Reaktion beim start/ startet nicht

[Allan Sche Sar]

Hallo ihr,

ich habe ein Problem mit Adobe Premiere Elements 12. Meine Software startet nicht mehr.
Wie ich bei meiner Recherche herausgefunden habe, hängt dieses vermutlich mit dem Grafikkartentreiber zusammen. Es ist aber das erste Mal, dass ich nach einem Grafikkarten Update Probleme habe.

Das Problem äußert sich wie folgt:

• Wenn ich bereits gespeicherte Projekte öffne, dann kommt nach ca. 4 Sekunden die Windows Meldung, dass das Programm nicht mehr reagiert.
• Lass ich ein neues Projekt öffnen, dann lädt sich das Programm einen Wolf, aber nichts passiert.

Auch wenn ich im Netz ein paar Anleitungen zur Fehlerbehebung befunden habe, so konnte ich einige nicht ausführen und andere haben nichts gebracht.
Daher wende ich mich vertrauensvoll an euch.

Zu meinem System:

Windows 7 Prof. SP1 64 Bit
Prozessor: Intel i5
Grafikkarte: MSI GTX 970
RAM: 8 GB

Im Netz habe ich gelesen, dass das am3.log File Wichtig ist für die Problemlösung. Daher poste ich dieses ebenfalls:

Spoiler

11/06/16 20:56:28:103 | [INFO] | | | | AMT | | | 1568 | START SESSION, library version 7.0.0.229,7.0
11/06/16 20:56:28:103 | [INFO] | | | | AMT | | | 1568 | Initializing C:\Program Files (x86)\Adobe\Elements 12 Organizer
11/06/16 20:56:28:103 | [INFO] | | | | AMT | | | 1568 | Adobe License Manager version 3.5 (build 2.0) RELEASE
11/06/16 20:56:28:103 | [INFO] | | | | AMT | | | 1568 | Virtualization Turned off
11/06/16 20:56:28:103 | [INFO] | | | | PCDService | | | 1568 | PCD Service in non-threaded mode
11/06/16 20:56:28:103 | [INFO] | | | | performance | | | 1568 | AMTPreObtainProductLicense took 1.259862 ms
11/06/16 20:56:28:121 | [INFO] | | | | AMT | | | 1568 | RW check key updated !
11/06/16 20:56:28:121 | [INFO] | | | | AMT | | | 1568 | App Product Locale [0] = de_DE
11/06/16 20:56:28:121 | [INFO] | | | | config | | | 1568 | Loading configuration for C:\Program Files (x86)\Adobe\Elements 12 Organizer\AMT\application.xml
11/06/16 20:56:28:121 | [INFO] | | | | config | | | 1568 | Found payload code {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:121 | [INFO] | | | | PCDService | | | 1568 | found driver code {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:121 | [INFO] | | | | config | | | 1568 | config: Host app was installed, using installed license configuration.
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [FLMap] in hive [V7{}ElementsOrganizer-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:28:122 | [WARN] | | | | config | | | 1568 | Setting current license to the driver at startup because no mapping was found.
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | Setting current license to V7{}ElementsOrganizer-EMT12-Win-GM [ALL]
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | payload code: {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | driver payload code: {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | driver licensing code: V7{}ElementsOrganizer-EMT12-Win-GM
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | current licensing code: V7{}ElementsOrganizer-EMT12-Win-GM
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | current locale code: ALL
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | Done loading configuration
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | Setting insalled locales
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | Changing locale to "de_DE" because old locale "" is not in the new list of installed languages
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Installed Locale [0] = de_DE
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Reordered Locale [0] = de_DE
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: Finding license info for payload: {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: PayloadCode: {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: Driver PayloadCode: {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: Installed LicensingCode: V7{}ElementsOrganizer-EMT12-Win-GM
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [AdobeUpdaterCodeV2] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [AdobeUpdaterCodeV2] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [TrialSerialNumber] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [ISO_TAGGING_DISABLED] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [EULA] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: Registration is suppressed.
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: Growl Notification is suppressed.
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | config: Show EULA for passive application
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [Updates] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [Updates] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [SuiteFeatureCount] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Application cannot be serialized (Passive App).
11/06/16 20:56:28:122 | [INFO] | | | | config | | | 1568 | Setting current license to V7{}ElementsOrganizer-EMT12-Win-GM [ALL]
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Passive subsequent launch.
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Subsequent launch (serial []).
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [EPIC_APP_0] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:122 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [ExpirationDate] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Application state initialized. Obtaining Product License.
11/06/16 20:56:28:122 | [INFO] | | | | AMT | | | 1568 | Obtaining client features from cache.
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Obtaining client product info from cache.
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [ExpirationDate] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | Failed to read value for key [FLMap] in hive [V7{}ElementsOrganizer-EMT12-Win-GM{|}de_DE] from cache : 769
11/06/16 20:56:28:123 | [DEBUG] | | | | AMT | | | 1568 | Product can be used under a guest account
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [ExpirationDate] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Running in PROV_APP
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [EULADelay] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [EULADelay] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [MediaTag] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:123 | [INFO] | | | | config | | | 1568 | No media tag found for payload {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:123 | [INFO] | | | | config | | | 1568 | Using default media policy RET
11/06/16 20:56:28:123 | [INFO] | | | | uiswitch | | | 1568 | EULA has already been accepted.
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | This is a subsequent launch. Deferring services.
11/06/16 20:56:28:123 | [INFO] | | | | performance | | | 1568 | AMTObtainProductLicense took 6.415492 ms
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | AMT: Validating Product License.
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Launch Workflow not yet done in foreground in this session.
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Starting Foreground Subsequent Launch Workflow
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Running in PROV_APP
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [EULADelay] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [EULADelay] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:123 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [MediaTag] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:123 | [INFO] | | | | config | | | 1568 | No media tag found for payload {9D80A7B7-DC01-485D-AE93-710D559B5C56}
11/06/16 20:56:28:123 | [INFO] | | | | config | | | 1568 | Using default media policy RET
11/06/16 20:56:28:123 | [INFO] | | | | uiswitch | | | 1568 | EULA has already been accepted.
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Starting ALM workflow.
11/06/16 20:56:28:123 | [INFO] | | | | AMT | | | 1568 | Initializing ALM for passive activation.
11/06/16 20:56:28:123 | [INFO] | | | | ALMService | | | 1568 | Initializing as shared app
11/06/16 20:56:28:123 | [INFO] | | | | ALM | | | 1568 | _info_: Start ALM 3.5 Release (build 3.5.2.0)
11/06/16 20:56:28:123 | [INFO] | | | | SLCoreService | | | 1568 | Starting up SLCore 2.0 Release (build 2.0.1.360321).
11/06/16 20:56:28:123 | [INFO] | | | | SLCoreService | | | 1568 | Service construction took 0.0 ms and succeed.
11/06/16 20:56:28:123 | [INFO] | | | | ALM | | | 1568 | _info_: LEID passed V7{}ElementsOrganizer-EMT12-Win-GM is used to configure SLCore = 0
11/06/16 20:56:28:123 | [INFO] | | | | ALM | | | 1568 | _info_: Host app is Passive Licensed App
11/06/16 20:56:28:123 | [INFO] | | | | SLCoreService | | | 1568 | Syncing to license store...
11/06/16 20:56:28:137 | [INFO] | | | | SLCoreService | | | 1568 | Found server mkey.
11/06/16 20:56:28:140 | [INFO] | | | | SLCoreService | | | 1568 | Loading license references...
11/06/16 20:56:28:140 | [INFO] | | | | SLCoreService | | | 1568 | Found 1 license file(s)
11/06/16 20:56:28:141 | [INFO] | | | | SLCoreService | | | 1568 | Parsing license file [151519101.lic] succeed.
11/06/16 20:56:28:141 | [INFO] | | | | SLCoreService | | | 1568 | License store synchronization took 17.3 ms and succeed.
11/06/16 20:56:28:141 | [INFO] | | | | SLCoreService | | | 1568 | Feature Organizer_Base_12.0 is enabled.
11/06/16 20:56:28:141 | [INFO] | | | | SLCoreService | | | 1568 | Feature PremiereElements_12.0 is enabled.
11/06/16 20:56:28:141 | [INFO] | | | | SLCoreService | | | 1568 | Feature PremiereElements_Base_12.0 is enabled.
11/06/16 20:56:28:141 | [INFO] | | | | AMT | | | 1568 | Product is non-serialized. Bypassing EULA and ALM product-level license checks.
11/06/16 20:56:28:147 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [AdobeUpdaterCodeV2] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:147 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [AdobeUpdaterCodeV2] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:147 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [Updates] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:147 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [Updates] in hive [{9D80A7B7-DC01-485D-AE93-710D559B5C56}] in master : 10
11/06/16 20:56:28:147 | [WARN] | | | | AUMService | | | 1568 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
11/06/16 20:56:28:147 | [DEBUG] | | | | ServiceLoader | | | 1568 | looking for library C:\Program Files\Adobe\Adobe Premiere Elements 12\updaternotifications.dll
11/06/16 20:56:28:147 | [DEBUG] | | | | ServiceLoader | | | 1568 | Found library C:\Program Files\Adobe\Adobe Premiere Elements 12\updaternotifications.dll
11/06/16 20:56:28:147 | [INFO] | | | | AUMService | | | 1568 | IsUpdaterEnabled call
11/06/16 20:56:28:157 | [INFO] | | | | AUMService | | | 1568 | IsUpdaterEnabled call succeeded
11/06/16 20:56:28:157 | [INFO] | | | | AMT | | | 1568 | Completed Launch Workflow successfully.
11/06/16 20:56:28:157 | [INFO] | | | | AMT | | | 1568 | Checking client features against cache.
11/06/16 20:56:28:158 | [DEBUG] | | | | AMT | | | 1568 | Feature AMT_ALLOW_DRAGDROP_INSTALL 1.0 is unlicensed (was unlicensed).
11/06/16 20:56:28:158 | [DEBUG] | | | | AMT | | | 1568 | Feature Organizer_Base 12.0 is licensed (was licensed).
11/06/16 20:56:28:158 | [DEBUG] | | | | AMT | | | 1568 | Feature AMT_PASSIVE_ACTIVATION 1.0 is unlicensed (was unlicensed).
11/06/16 20:56:28:158 | [INFO] | | | | AMT | | | 1568 | Non-serialized app has a licensed feature and is thus licensed.
11/06/16 20:56:28:163 | [INFO] | | | | AMT | | | 1568 | Validating client product info against cache.
11/06/16 20:56:28:163 | [DEBUG] | | | | PCDService | | | 1568 | No value for key [ExpirationDate] in hive [V7{}ElementsOrganizer-EMT12-Win-GM] in master : 10
11/06/16 20:56:28:164 | [INFO] | | | | AMT | | | 1568 | Starting Data Collection for SWTag_Init()
11/06/16 20:56:28:164 | [DEBUG] | | | | PCDService | | | 1568 | Failed to read value for key [FLMap] in hive [V7{}ElementsOrganizer-EMT12-Win-GM{|}de_DE] from cache : 769
11/06/16 20:56:28:164 | [INFO] | | | | AMT | | | 1568 | DoISOTagging() will not be performed as there is no FLMap LEID against V7{}ElementsOrganizer-EMT12-Win-GM
11/06/16 20:56:28:164 | [INFO] | | | | AMT | | | 1568 | AMT: Product License Validated.
11/06/16 20:56:28:164 | [INFO] | | | | performance | | | 1568 | AMTValidateProductLicense took 40.604137 ms
11/06/16 20:56:33:066 | [INFO] | | | | AMT | | | 7728 | START SESSION, library version 7.0.0.229,7.0
11/06/16 20:56:33:066 | [INFO] | | | | AMT | | | 7728 | Initializing C:\Program Files\Adobe\Adobe Premiere Elements 12\
11/06/16 20:56:33:066 | [INFO] | | | | AMT | | | 7728 | Adobe License Manager version 3.5 (build 2.0) RELEASE
11/06/16 20:56:33:066 | [INFO] | | | | AMT | | | 7728 | Virtualization Turned off
11/06/16 20:56:33:066 | [INFO] | | | | PCDService | | | 7728 | PCD Service in non-threaded mode
11/06/16 20:56:33:066 | [INFO] | | | | performance | | | 7728 | AMTPreObtainProductLicense took 0.708800 ms
11/06/16 20:56:33:085 | [INFO] | | | | AMT | | | 7728 | RW check key updated !
11/06/16 20:56:33:085 | [INFO] | | | | AMT | | | 7728 | App Product Locale [0] = de_DE
11/06/16 20:56:33:085 | [INFO] | | | | config | | | 7728 | Loading configuration for C:\Program Files\Adobe\Adobe Premiere Elements 12\AMT\application.xml
11/06/16 20:56:33:085 | [INFO] | | | | config | | | 7728 | Found payload code {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:085 | [INFO] | | | | PCDService | | | 7728 | found driver code {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:085 | [INFO] | | | | config | | | 7728 | config: Host app was installed, using installed license configuration.
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [FLMap] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:086 | [WARN] | | | | config | | | 7728 | Setting current license to the driver at startup because no mapping was found.
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | Setting current license to V7{}PremiereElements-EMT12-Win-GM [ALL]
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | payload code: {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | driver payload code: {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | driver licensing code: V7{}PremiereElements-EMT12-Win-GM
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | current licensing code: V7{}PremiereElements-EMT12-Win-GM
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | current locale code: ALL
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | Done loading configuration
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | Setting insalled locales
11/06/16 20:56:33:086 | [INFO] | | | | config | | | 7728 | Changing locale to "de_DE" because old locale "" is not in the new list of installed languages
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | Installed Locale [0] = de_DE
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | Reordered Locale [0] = de_DE
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | config: Finding license info for payload: {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | config: PayloadCode: {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | config: Driver PayloadCode: {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | config: Installed LicensingCode: V7{}PremiereElements-EMT12-Win-GM
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [AdobeUpdaterCodeV2] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [AdobeUpdaterCodeV2] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [ISO_TAGGING_DISABLED] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [EULA] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [Registration] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [Registration] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | config: Growl Notification is suppressed.
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [EULAForPassive] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [EULAForPassive] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [Updates] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [Updates] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:086 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [SuiteFeatureCount] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:086 | [INFO] | | | | AMT | | | 7728 | Application can be serialized (Non Passive App).
11/06/16 20:56:33:087 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [SN] in hive [V7{}PremiereElements-EMT12-Win-GM{|}de_DE] in cache : 519
11/06/16 20:56:33:087 | [DEBUG] | | | | config | | | 7728 | No de_DE licensed serial number found in V7{}PremiereElements-EMT12-Win-GM
11/06/16 20:56:33:087 | [INFO] | | | | config | | | 7728 | Setting current license to V7{}PremiereElements-EMT12-Win-GM [ALL]
11/06/16 20:56:33:088 | [INFO] | | | | config | | | 7728 | Enigma Data Found from SLCache
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [ExpirationDate] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 1] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 3] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 4] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 5] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 6] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 7] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [LineCV 2] in hive [V7{}PremiereElements-EMT12-Win-GM{|}ALL] in cache : 519
11/06/16 20:56:33:088 | [INFO] | | | | AMT | | | 7728 | Subsequent launch (serial [97140657438469522650]).
11/06/16 20:56:33:088 | [INFO] | | | | AMT | | | 7728 | Application state initialized. Obtaining Product License.
11/06/16 20:56:33:088 | [INFO] | | | | AMT | | | 7728 | Obtaining client features from cache.
11/06/16 20:56:33:088 | [INFO] | | | | AMT | | | 7728 | Obtaining client product info from cache.
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [ExpirationDate] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [ENABLE_GUEST] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [ExpirationDate] in hive [V7{}PremiereElements-EMT12-Win-GM] in master : 10
11/06/16 20:56:33:088 | [INFO] | | | | AMT | | | 7728 | Running in PROV_APP
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [EULADelay] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [EULADelay] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:088 | [DEBUG] | | | | PCDService | | | 7728 | No value for key [MediaTag] in hive [{4016464A-0C3E-4070-8293-5D7F0D8EAE3A}] in master : 10
11/06/16 20:56:33:088 | [INFO] | | | | config | | | 7728 | No media tag found for payload {4016464A-0C3E-4070-8293-5D7F0D8EAE3A}
11/06/16 20:56:33:088 | [INFO] | | | | config | | | 7728 | Using default media policy RET
11/06/16 20:56:33:089 | [INFO] | | | | uiswitch | | | 7728 | EULA has already been accepted.
11/06/16 20:56:33:089 | [INFO] | | | | AMT | | | 7728 | This is a subsequent launch. Deferring services.
11/06/16 20:56:33:089 | [INFO] | | | | performance | | | 7728 | AMTObtainProductLicense took 8.790061 ms

Eine Neuinstallation habe ich auch schon probiert, aber auch das war ohne Erfolg.

 

[rw21]

Auf der Adobe-Seite hat jemand geschrieben, dass das die Installation des 372.70-Treiber das Problem behoben hat.
Hier ging es aber um PE 13

 

[Allan Sche Sar]

Ich habe die Version 375,50 Installiert. Dann werde ich mal eine ältere Version suchen und ausprobieren.

 

[Allan Sche Sar]

Mit der Version 372.70 hat es tatsächlich geklappt. Ich kann wieder mit Premiere Elements arbeiten. Danke für den Hinweis.