System crash after Metro Exodus crash

sew333

Lt. Junior Grade
Registriert
Juli 2017
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Monitor:AORUS AD27QD
Cpu: i7-9900K stock 4.7 with Noctua NH-D15
Gpu: Rtx 2080 Ti Aorus Xtreme Waterforce ( stock no oc,temps max 63C on load )
Ram: 32gb 2x16 GB DDR4 GSKILL 3000MHZ XMP
Psu: Seasonic Ultra Prime Titanium 850W
mobo:Asus Prime Z390-A
SSD: Crucial 1TB
HDD: WB BLUE 1 TB
Case: Cooler Master Cosmos C700P



Hi. My question. I had a crash in Metro Exodus after 20 hours ,during exiting to MAIN MENU. Black screen,crash to desktop and unexpected reboot.

Why system rebooted after the crash? It happened once. Before reboot file appeared: --> PoW32kwatchdog.dmp

But i found this in windows/livekernelreports/PoW32kwatchdog.dmp <======== ( 1,8GB )

"a callout to win32k did not return promptly" windbg read


SOmebody from intel forum said that this reboot was caused by ,power issue ,or ram? Is that true?


"Again, if you are also seeing spontaneous reboots (which you have not mentioned before), then yes, you likely have bad DRAM (or a failure in your processor, but very unlikely)...S"


I tested other games no single issue. Memtest86 no errors,ramtest fine.realbench ok.
I was using drivers from 2019 november. Using in game MSI AFTERBURNER + RTSS
 
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