Ich weiß, das Thema gabs schon mal. Die Antworten damals haben mir aber nicht weiter geholfen. Also es geht um den Bluescreen und einem sogenannten "internal power error". Die Verwantwortliche Datei heißt "amdxdata.sys". In dem damaligen Thread wurde darauf hingewiesen, dass der Treiber akutalisiert werden sollte. Das habe ich versucht. Nun weiß ich aber nicht, ob es mir gelungen ist. Jedenfalls taucht das Problem weiterhin auf. Hier der Bericht vom windows debugging tool windbg:
Und hier der Link zum anderen Thread:
https://www.computerbase.de/forum/threads/internal_power_error-win-8-1-bluescreen.1371271/
Ich wäre für jede Hilfe dankbar.
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\120614-9718-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
Machine Name:
Kernel base = 0xfffff800`d3812000 PsLoadedModuleList = 0xfffff800`d3ae8370
Debug session time: Sat Dec 6 15:06:29.143 2014 (UTC + 1:00)
System Uptime: 0 days 3:22:15.885
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A0, {613, ffffe0014c1b2010, 0, 1}
*** WARNING: Unable to verify timestamp for amdxata.sys
*** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
Probably caused by : amdxata.sys ( amdxata+16be )
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 0000000000000613, A driver has attempted to complete a request when no such
outstanding request is pending.
Arg2: ffffe0014c1b2010, POP_FX_DEVICE device
Arg3: 0000000000000000, Component index
Arg4: 0000000000000001, Report device powered on
Debugging Details:
------------------
BUGCHECK_STR: 0xA0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff800d3a18d58 to fffff800d39611a0
STACK_TEXT:
ffffd001`a0527148 fffff800`d3a18d58 : 00000000`000000a0 00000000`00000613 ffffe001`4c1b2010 00000000`00000000 : nt!KeBugCheckEx
ffffd001`a0527150 fffff800`d39c18cc : 00000000`00000000 fffff800`d3813f50 ffffe001`4c1b6510 ffff170e`d198c289 : nt!PopFxBugCheck+0x1c
ffffd001`a0527190 fffff800`d39333a5 : ffffe001`4c1b2010 ffffe001`4c1b2010 ffffe001`4f926820 fffff800`d389705c : nt! ?? ::FNODOBFM::`string'+0x5021c
ffffd001`a05271c0 fffff800`be4e9d80 : ffffe001`4b36a1b0 00000000`00000000 ffffe001`4c1b2ac0 00000000`00000000 : nt!PoFxReportDevicePoweredOn+0x161
ffffd001`a0527250 fffff800`be4eab72 : 00000000`00000001 00000000`00000000 00000000`00000001 ffffe001`4c1b2ac0 : storport!StorPortUnitPoFxD0Completion+0x64
ffffd001`a05272d0 fffff800`be4eaa59 : ffffe001`4b36a1b0 ffffe001`4c1b2c68 ffffe001`4b36a1b0 00000000`00000001 : storport!RaidUnitProcessSetDevicePowerIrpComplete+0xee
ffffd001`a0527350 fffff800`be4eaf36 : ffffe001`4a87d6b0 fffff800`d3813fb0 ffffe001`4b36a1b0 fffff800`d39336a1 : storport!RaidUnitProcessSetDevicePowerIrp+0x9d
ffffd001`a05273f0 fffff800`be4eae09 : ffffe001`4c1b2ac0 ffffe001`4b36a060 ffff170e`d198c069 fffff800`be4e4f71 : storport!RaidUnitSetDevicePowerIrp+0xda
ffffd001`a0527450 fffff800`be4ead27 : 00000000`00000002 ffffe001`4b36a060 ffffe001`4b36a1b0 fffff800`be518010 : storport!RaidUnitSetPowerIrp+0x69
ffffd001`a05274a0 fffff800`be4eac6a : 00000000`00000001 ffffe001`4b367cd0 ffffe001`4b36a060 ffffe001`4c1b2ac0 : storport!RaUnitPowerIrp+0x67
ffffd001`a05274f0 fffff800`be5406be : 00000000`00000001 ffffe001`4b367cd0 ffffe001`4c1b2ac0 ffffe001`4b367cd0 : storport!RaDriverPowerIrp+0x5a
ffffd001`a0527530 00000000`00000001 : ffffe001`4b367cd0 ffffe001`4c1b2ac0 ffffe001`4b367cd0 ffffe001`00000020 : amdxata+0x16be
ffffd001`a0527538 ffffe001`4b367cd0 : ffffe001`4c1b2ac0 ffffe001`4b367cd0 ffffe001`00000020 fffff800`d393342f : 0x1
ffffd001`a0527540 ffffe001`4c1b2ac0 : ffffe001`4b367cd0 ffffe001`00000020 fffff800`d393342f ffffe001`4c1b2ac0 : 0xffffe001`4b367cd0
ffffd001`a0527548 ffffe001`4b367cd0 : ffffe001`00000020 fffff800`d393342f ffffe001`4c1b2ac0 ffffe001`4c1b2cb0 : 0xffffe001`4c1b2ac0
ffffd001`a0527550 ffffe001`00000020 : fffff800`d393342f ffffe001`4c1b2ac0 ffffe001`4c1b2cb0 ffffe001`4c1b35c0 : 0xffffe001`4b367cd0
ffffd001`a0527558 fffff800`d393342f : ffffe001`4c1b2ac0 ffffe001`4c1b2cb0 ffffe001`4c1b35c0 ffffe001`4c1005d0 : 0xffffe001`00000020
ffffd001`a0527560 fffff800`bee0aac1 : ffffe001`4b367d18 ffffe001`4c1005d0 ffffd001`a05275f0 ffffe001`4c1005a0 : nt!IopPoHandleIrp+0x13
ffffd001`a0527590 fffff800`d389971b : ffffe001`4c1b35c0 00000022`d0f07e6d ffffe001`c0000016 00000000`00000001 : CLASSPNP!ClasspPowerUpCompletion+0x681
ffffd001`a0527630 fffff800`be4e35b3 : ffffe001`4a9e7600 ffffe001`4b203700 ffffe001`4b200000 ffffe001`4a8470d0 : nt!IopfCompleteRequest+0x2eb
ffffd001`a0527770 fffff800`be4e3134 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : storport!RaidCompleteRequestEx+0x53
ffffd001`a0527840 fffff800`be4e1b85 : ffffe001`4c9b9402 ffff170e`d198caf9 ffffe001`4b36a060 00000000`00000000 : storport!RaUnitScsiIrp+0x86d
ffffd001`a0527970 fffff800`be5408bf : 00000000`00000001 ffffe001`4c1005d0 ffffe001`4b367cd0 fffff800`bee37010 : storport!RaDriverScsiIrp+0x55
ffffd001`a05279b0 00000000`00000001 : ffffe001`4c1005d0 ffffe001`4b367cd0 fffff800`bee37010 ffffe001`4c1b2ac0 : amdxata+0x18bf
ffffd001`a05279b8 ffffe001`4c1005d0 : ffffe001`4b367cd0 fffff800`bee37010 ffffe001`4c1b2ac0 fffff800`bee09921 : 0x1
ffffd001`a05279c0 ffffe001`4b367cd0 : fffff800`bee37010 ffffe001`4c1b2ac0 fffff800`bee09921 ffffe001`4c1005a0 : 0xffffe001`4c1005d0
ffffd001`a05279c8 fffff800`bee37010 : ffffe001`4c1b2ac0 fffff800`bee09921 ffffe001`4c1005a0 ffffe001`4c1b2cb0 : 0xffffe001`4b367cd0
ffffd001`a05279d0 ffffe001`4c1b2ac0 : fffff800`bee09921 ffffe001`4c1005a0 ffffe001`4c1b2cb0 ffffe001`4c1001b0 : CLASSPNP!WPP_GLOBAL_Control
ffffd001`a05279d8 fffff800`bee09921 : ffffe001`4c1005a0 ffffe001`4c1b2cb0 ffffe001`4c1001b0 ffffe001`4c1001b0 : 0xffffe001`4c1b2ac0
ffffd001`a05279e0 fffff800`bee0953b : ffffe001`4b367b80 ffffe001`4c1b2ac0 00000000`0000000e 00000000`00000000 : CLASSPNP!ClasspPowerHandler+0x359
ffffd001`a0527a50 fffff800`be33fb6f : ffffe001`4c1b2ac0 00000000`00000000 ffffe001`4c1b2ac0 fffff800`d3933cbe : CLASSPNP!ClassDispatchPower+0x3b
ffffd001`a0527a80 fffff800`d3933987 : 00000000`00000001 ffffd001`a0527b50 ffffe001`4c1b2ac0 00000000`00000001 : partmgr!PmPower+0x7f
ffffd001`a0527ad0 fffff800`d3910e70 : 80000000`004c0121 ffffe001`4a7f8780 ffffe001`4a7f8780 ffffe001`4a6fe040 : nt!PopIrpWorker+0x2df
ffffd001`a0527b80 fffff800`d39677c6 : ffffd001`a0540180 ffffe001`4a7f8780 ffffd001`a054c340 80000000`004c0121 : nt!PspSystemThreadStartup+0x58
ffffd001`a0527be0 00000000`00000000 : ffffd001`a0528000 ffffd001`a0521000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
amdxata+16be
fffff800`be5406be ?? ???
SYMBOL_STACK_INDEX: b
SYMBOL_NAME: amdxata+16be
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: amdxata
IMAGE_NAME: amdxata.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 49f79247
FAILURE_BUCKET_ID: 0xA0_amdxata+16be
BUCKET_ID: 0xA0_amdxata+16be
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xa0_amdxata+16be
FAILURE_ID_HASH: {a62aa21e-7c22-34cd-c958-8f41c9976d6b}
Followup: MachineOwner
---------
Und hier der Link zum anderen Thread:
https://www.computerbase.de/forum/threads/internal_power_error-win-8-1-bluescreen.1371271/
Ich wäre für jede Hilfe dankbar.
Zuletzt bearbeitet: