Corsair zieht Force 3 F120 offiziell vom Markt zurück

Brimbamborum

Lt. Commander
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Feb. 2008
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Im Corsair Forum hat soeben der Moderator Yellowbeard folgende Meldung gepostet. Diese Maßnahme gilt weltweit.

CORSAIR FORCE SERIES 3 UPDATE, JUNE 7, 2011


Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD. Our review has identified that a significant percentage of these drive do not perform to specifications. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself.



We have stopped shipments of the affected drive, Corsair part number CSSD-F120GB3-BK, effective immediately and have implemented the following remediation plan:



(1) ALL users should cease using the CSSD-F120GBG3-BK drive immediately, even if you have not experienced issues of stability.

(2) Users may then either RETURN the drive to Corsair, at Corsair's expense, to be exchanged with a replacement drive that does meet specifications OR

(3) Return the drive to their place of purchase.



Corsair is committed to product quality and we want to assure our customers that this remediation plan will be implemented at no cost to you.



To return your Force Series 3 120GB SSD to Corsair, contact Corsair to ARRANGE YOUR REPLACEMENT . Corsair will pay for shipping your drive back to Corsair and will replace your drive free of charge. Estimated turnaround time is ten business days.


Edit: Zumindest englischsprachige Newsseiten wurden bereits per Mail über den Rückruf informiert, z.B. LegitReviews oder KitGuru. Die Mail lautet:
Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD (Corsair part number CSSD-F120GB3-BK). Our review has identified that a significant percentage of these drive do not operate to specification. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself. We’ve worked closely with our partners to determine a root cause but there is no single issue at fault. I’m sure you’ll have questions about how this could happen but we can only say that our production test did not catch this combination of issues and we have implemented multiple corrective actions, involving both firmware and hardware, and are confident we have resolved all currently known issues. This is our fault, our production tests didn’t catch the issue before the drives were shipped to the consumer and we take full responsibility for our products, which is why we’re asking for them to be returned and will be picking up return shipping.
 
Zuletzt bearbeitet: (Mail angefügt.)
Das sind ja unschöne Neuigkeiten. Fast wäre eine davon meine gewesen...
 
... wollte ich mir gerade heute ordern - hatte es gerade noch anderweitig vernommen gehabt ...
 
Der Tausch soll sehr schnell vonstatten gehen. Yellowbeard rechnet mit zwei Wochen, bis die betroffenen Kunden eine aktualisierte Version erhalten. Dann sollte auch der Handel beliefert werden können, wobei die Stückzahlen sicherlich zu Beginn relativ gering sein werden, da zuerst die Bestandskunden Ersatz bekommen.
 

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