cyberpirate
Fleet Admiral
- Registriert
- Jan. 2007
- Beiträge
- 22.191
Moin,
ich habe hier einen Kunden mit folgendem Problem:
es erscheint folgende Meldung:
E: Der dpkg-Prozess wurde unterbrochen; Sie müssen manuell »dpkg --configure -a« ausführen, um das Problem zu beheben.
E: _cache->open() failed, please report.
Nach dieser Eingabe erscheint folgendes:
olafo@olafo-HP-Laptop-17-cn0xxx:~$ dpkg --configure -a
dpkg: Fehler: Angeforderte Operation benötigt Superuser-Rechte
olafo@olafo-HP-Laptop-17-cn0xxx:~$
Wie also vorgehen das es funktioniert?
MfG
ich habe hier einen Kunden mit folgendem Problem:
es erscheint folgende Meldung:
E: Der dpkg-Prozess wurde unterbrochen; Sie müssen manuell »dpkg --configure -a« ausführen, um das Problem zu beheben.
E: _cache->open() failed, please report.
Nach dieser Eingabe erscheint folgendes:
olafo@olafo-HP-Laptop-17-cn0xxx:~$ dpkg --configure -a
dpkg: Fehler: Angeforderte Operation benötigt Superuser-Rechte
olafo@olafo-HP-Laptop-17-cn0xxx:~$
System:
Kernel: 5.15.0-107-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: HP product: HP Laptop 17-cn0xxx v: N/A serial: <superuser required>
Chassis: type: 10 serial: <superuser required>
Mobo: HP model: 883C v: 69.19 serial: <superuser required> UEFI: AMI v: F.24 date: 10/26/2022
Battery:
ID-1: BAT0 charge: 18.7 Wh (48.1%) condition: 38.9/38.9 Wh (100.0%) volts: 12.1 min: 11.3
model: Hewlett-Packard Primary type: Li-ion serial: <filter> status: Charging cycles: 48
CPU:
Info: dual core model: Intel Pentium Gold 7505 bits: 64 type: MT MCP smt: enabled
arch: Tiger Lake rev: 1 cache: L1: 160 KiB L2: 2.5 MiB L3: 4 MiB
Speed (MHz): avg: 1193 high: 1269 min/max: 400/3500 cores: 1: 1196 2: 1212 3: 1269 4: 1098
bogomips: 15974
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel vendor: Hewlett-Packard driver: i915 v: kernel ports: active: eDP-1
empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 0000:00:02.0 chip-ID: 8086:9a78 class-ID: 0300
Device-2: Cheng Uei Precision Industry (Foxlink) HP True Vision HD Camera type: USB
driver: uvcvideo bus-ID: 1-5:4 chip-ID: 05c8:03ef class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1920x1080 hz: 60 dpi: 128
size: 381x214mm (15.0x8.4") diag: 437mm (17.2") modes: 1920x1080
OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT2) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
direct render: Yes
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard
driver: sof-audio-pci-intel-tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:a0c8 class-ID: 0401
Sound Server-1: ALSA v: k5.15.0-107-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter vendor: Hewlett-Packard
driver: rtw_8821ce v: N/A port: 3000 bus-ID: 0000:01:00.0 chip-ID: 10ec:c821 class-ID: 0280
IF: wlp1s0 state: up mac: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-10:5
chip-ID: 0bda:b00e class-ID: e001 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
hardware: no software: yes address: <filter>
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 port: N/A
bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104
Drives:
Local Storage: total: 476.94 GiB used: 44.63 GiB (9.4%)
ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ512HBLU-00BH1 size: 476.94 GiB speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: HPS1NFAV temp: 23.9 C scheme: GPT
Partition:
ID-1: / size: 467.89 GiB used: 44.62 GiB (9.5%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-1:2 info: Pixart Imaging Optical Mouse type: Mouse driver: hid-generic,usbhid
interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 100mA chip-ID: 093a:2510 class-ID: 0301
Device-2: 1-2:3 info: China Resource Semico USB Keyboard type: Keyboard,HID
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s power: 98mA chip-ID: 1a2c:0e24
class-ID: 0300
Device-3: 1-5:4 info: Cheng Uei Precision Industry (Foxlink) HP True Vision HD Camera
type: Video driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 05c8:03ef class-ID: 0e02
Device-4: 1-10:5 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb interfaces: 2
rev: 1.1 speed: 12 Mb/s power: 500mA chip-ID: 0bda:b00e class-ID: e001 serial: <filter>
Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 42.0 C mobo: 0.0 C
Fan Speeds (RPM): N/A
Repos:
Packages: apt: 2175
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com virginia main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 239 Uptime: 16m wakeups: 1 Memory: 7.43 GiB used: 2.19 GiB (29.5%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon v: 6.0.4 inxi: 3.3.13
Kernel: 5.15.0-107-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: HP product: HP Laptop 17-cn0xxx v: N/A serial: <superuser required>
Chassis: type: 10 serial: <superuser required>
Mobo: HP model: 883C v: 69.19 serial: <superuser required> UEFI: AMI v: F.24 date: 10/26/2022
Battery:
ID-1: BAT0 charge: 18.7 Wh (48.1%) condition: 38.9/38.9 Wh (100.0%) volts: 12.1 min: 11.3
model: Hewlett-Packard Primary type: Li-ion serial: <filter> status: Charging cycles: 48
CPU:
Info: dual core model: Intel Pentium Gold 7505 bits: 64 type: MT MCP smt: enabled
arch: Tiger Lake rev: 1 cache: L1: 160 KiB L2: 2.5 MiB L3: 4 MiB
Speed (MHz): avg: 1193 high: 1269 min/max: 400/3500 cores: 1: 1196 2: 1212 3: 1269 4: 1098
bogomips: 15974
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel vendor: Hewlett-Packard driver: i915 v: kernel ports: active: eDP-1
empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 0000:00:02.0 chip-ID: 8086:9a78 class-ID: 0300
Device-2: Cheng Uei Precision Industry (Foxlink) HP True Vision HD Camera type: USB
driver: uvcvideo bus-ID: 1-5:4 chip-ID: 05c8:03ef class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
Monitor-1: eDP-1 model: Chi Mei Innolux res: 1920x1080 hz: 60 dpi: 128
size: 381x214mm (15.0x8.4") diag: 437mm (17.2") modes: 1920x1080
OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT2) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
direct render: Yes
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard
driver: sof-audio-pci-intel-tgl bus-ID: 0000:00:1f.3 chip-ID: 8086:a0c8 class-ID: 0401
Sound Server-1: ALSA v: k5.15.0-107-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter vendor: Hewlett-Packard
driver: rtw_8821ce v: N/A port: 3000 bus-ID: 0000:01:00.0 chip-ID: 10ec:c821 class-ID: 0280
IF: wlp1s0 state: up mac: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-10:5
chip-ID: 0bda:b00e class-ID: e001 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
hardware: no software: yes address: <filter>
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 port: N/A
bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104
Drives:
Local Storage: total: 476.94 GiB used: 44.63 GiB (9.4%)
ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ512HBLU-00BH1 size: 476.94 GiB speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: HPS1NFAV temp: 23.9 C scheme: GPT
Partition:
ID-1: / size: 467.89 GiB used: 44.62 GiB (9.5%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-1:2 info: Pixart Imaging Optical Mouse type: Mouse driver: hid-generic,usbhid
interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 100mA chip-ID: 093a:2510 class-ID: 0301
Device-2: 1-2:3 info: China Resource Semico USB Keyboard type: Keyboard,HID
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s power: 98mA chip-ID: 1a2c:0e24
class-ID: 0300
Device-3: 1-5:4 info: Cheng Uei Precision Industry (Foxlink) HP True Vision HD Camera
type: Video driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 05c8:03ef class-ID: 0e02
Device-4: 1-10:5 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb interfaces: 2
rev: 1.1 speed: 12 Mb/s power: 500mA chip-ID: 0bda:b00e class-ID: e001 serial: <filter>
Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 42.0 C mobo: 0.0 C
Fan Speeds (RPM): N/A
Repos:
Packages: apt: 2175
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com virginia main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 239 Uptime: 16m wakeups: 1 Memory: 7.43 GiB used: 2.19 GiB (29.5%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon v: 6.0.4 inxi: 3.3.13
Wie also vorgehen das es funktioniert?
MfG