problem mit noxon iradio

[eusta]

ich habe das folgende problem mit dem noxon iradio:
ich möchte einen ethernet kabel mit dem noxon verbinden und dafur einen D-link green ethernet switch benutzen. wenn das kabel eingeschaltet wird findet das noxon nicht den erthernet switch und sagt es sei keinerlei wired connection zu finden, ich solle den wifi conection anwenden und das SSID password anwenden. oftmals habe ich das radio resset buttom gedruckt und manchmal wird der wired connection gefunden aber wenn ich das radio ausschalte und wieder einschalte das wired connection macht sich wieder unerreichbar. könnte irgendjemand mir helfen?

 

[tobi25778]

Hallo Eusta.

Ganz wichtig ist, dass vor dem Einschalten des Geräts das Ethernet Kabel bereits eingesteckt ist. Ist es das nicht, wird automatisch die W-LAN Verbindung genutzt.

 

[eusta]

ich danke dir tobi fur deine antwort aber das problem bleibt noch ungelost. habe vieles versucht um die ehternet conection wieder im betrieb su setzen aber weiss nicht mehr genau womit anfangen..
zum ersten habe ich deine rate gut getestet aber es wirkt nicht.
zweitens habe ich das noxon unzahlige male wieder resetiert. die blaue schirme zeigt eine http adresse und bleibt minutenlange unverandert(die orange farbige licht des ethernet cable auf dem noxon leuchtet immer aber die grune, der von den wired connection, zeigt keine). ich auschalte wieder den noxon, fange von vorne wieder an und kein wired connection kann erreicht werden, nur immer das wifi.
das device setup details das ich benutze sind:

-firmware version 3.6.25.6394
-bootloader version 5910
-hardware version 0.165

ich habe oftmals versucht die latest beta firmware upzudaten, sei es mit dem firmware manager oder mit dem web browser und das noxon war immer zu internet connected durch einen ethernet cable der direkt von dem router kam. beide methode sind bis jetz unfruchtbar gewesen. wenn ich das firmware manager dazu benutze alles lauft super aber die firmware des noxon bleibt immer die alte. probiere ich es mit den web server,sehe ich eine note dass sagt es sei ein fehler mit den BCD file. weiss nicht mehr wass soll das bedeuten. ich finde das noxon sei ein schones radio wenn alles korrekt lauft aber sehr kaprizios und schwierig wenn mann das setup verandern will. die unterstutzung von das terratec web page hilft keineswegs um die sache zu vereinfachen. bin ein sehr entusiastischer anhänger des internet radio seit circa drei jahren und das noxon war das erste radio das ich kaufte. seitdem besitze ich auch einen dnt ip dio mini pro internet radio. anfangs war ich sehr entauscht mit dieser radio aber ich konnte damit real audio bekommen und die bbc anhoren und jetz benutze ich es mehr als das noxon. ausserdem das ip dio mini pro benutz das reciva portal wo die geteiligten member sehr aktif und hilfreich sind.
aber weil die upnp music server von das noxon besser als das ipdio mini pro ist, benutze ich jetz einen nas server im verbindung mit dem noxon...aber dafur benotige ich einen switch das mit dem noxon leisten kann.
wenn jemand um hilfe wusste wäre ich sehr zufrieden.

 

[shaddi]

Ist das iRadio neu oder gebraucht? Hast du den Fehler seit Anfang?
Gibt es evtl eine neue Firmware für den Switch? Kannst du da Features an und ausstellen (wenn ich das per Google recht sehe, hat der Switch z.B. eine Funktion zum Erkennen der Kabellänge, die testweise deaktiviert werden sollte)?

Übrigens kannst du gerne auch auf englisch schreiben, wenn das leichter ist.

 

[eusta]

sehr gerne
i own the radio since about three years ago. i got the signal through a router located on an upper floor and it works perfectly with the noxon but when i connect it to the switch the signal gets lost althoug it works perfectly on a laptop and a nas server.
i didn´t know that by changing the configuration or updating the switch i would resolve the problem but i ignore if it´s possible to do so. i´ll have to check deeper.
ich danke dir fur deine antwort
ubrigens war es so schrecklich geschrieben da oben?

 

[topifun]

Hallo,

kleine Zwischenfrage.
Ist der Switch überhaupt an einen Router oder Kabelmodem angeschlossen?

Gruß

topifun

 

[shaddi]

Well to be honest it is understandable but sounds a bit like the king in Madagascar 1 and 2

topifuns idea is good: the switch is connected to the internet? Maybe look at that function of your switch first that "measures" the length of the network cable. There might be some problems with it.

 

[eusta]

the switch is connected to an ethernet cable. this cable gets the signal from another ethernet cable directly connected to a router and when connected to the switch it´s got connection to internet.
i don´t know what you mean by :" look at that function of your switch first that "measures" the length of the network cable. There might be some problems with it."

 

[shaddi]

Google tells me that the switch you mentioned has a functionality that measures the length of a used ethernet cable. I would try to deactivate that and/or upgrade the firmware.

 

[eusta]

well. i,ve been searching on the d-link page and i have found no way to uggrade the firmware. besides i don´t know either how to desactivate what you mention.
i,m running a vista on a laptop and although i can find the switch i cannot manage it´s settings. where shall i search further to be able to adjust the configuration?
have you got any suggestion?

 

[shaddi]

To be honest I do not know your switch. I just entered "D-link green ethernet switch" at google, the first result says "D-Link Green verified switches have the ability to analyze the length of any Ethernet cable connected to them for adjustment of power usage accordingly. Shorter lengths require less power." (http://www.dlinkgreen.com/energyefficiency.asp).

It is just a short thought that this might be a problem. I think you should contact D-Link as I can not give you support for your router (even though I would like to). If I understood you correctly the Noxon works fine when connected to your normal router... so it seems to be the switch causing troubles.

 

[eusta]

yes, the radio works OK when connected to the router and a laptop and a second internet radio both work OK too.the only one that doesn´t work with the switch is the noxon iradio.
i thank you for your answers shaddi. i´ll have to contact D-link and ask for fore details. i´ll contact terratec too.

 

[shaddi]

you already contacted terratec as i work for them
please let me know what dlink says when there is some interesting information.

 

[eusta]

Hi, i´ve contacted with D-link and received the following messages:
“dear customer, the use of the switch should be transparent on the web. Do the devices connected to the switch answer to ping? Do you have various connections with different levels on the switch? Is the DHCP mode active on your router to serve more than one IP using the same cable? If static IP is configured for all your connections does the problem continue?”
“dear customer, after checking the informations you sent us we conclude that the problem may be caused by some configuration on your radio device. We suggest you to contact the technical assistance team of the radio device since our switch is completly transparent to the transmision of data.”
so what now?

 

[shaddi]

Oh wonderful. Just the standard answer that means like "please go away, we have no idea".

In fact there is nothing really that you may change on the Noxon. There is no real option except adding i.e. a proxy server what is not needed in your case. The Noxon gets an IP adress from your router and the router manages the data transfer. So when the Noxon works with your router (without your switch) but not when the switch is integrated, then it is obviously the switch that causes troubles. And at this point I can not really help you... even though I can understand when this is frustrating for you. Maybe try cables with different lenghts... but else I have to confess I do not know that switch and so I do not have any idea except what I already said (firmware update on the switch, change settings, etc).

 

[eusta]

thanks again for the answer.
well i may try using different ethernet cables.
can you suggest me any switch that you allready know to work OK with the noxon iradio?

 

[shaddi]

Usually any normal switch is fine as network hardware has a kind of standards. Not even a high tech one is needed. It is very strange that this switch is not working... do you maybe have a (setup) guide for yours online - I did not find any via Google.

 

[eusta]

there´s no such a setup guide. only a cd came along and it contains only the details of the switch, nothing else.
it´s just plug the switch, wait a few seconds until the internet conection it´s established and then connect the ethernet cables needed to all the devices.
may i solve the problem upgrading the firmware version of the noxon? i´ve tried it several times but the radio remains allways stuck with the old firmware which continues unchanged since i bought it two or three years ago. i´ve done the upgrade first downloading the bootloader and then the latest beta version but i cannot get it working. what am i doing wrong?

 

[shaddi]

Well yes this is the way switches usually work then. And your switch does not have a settings interface that you may access via a web browser?

Oh you did not yet upgrade to the beta firmware? I thought you already had done this. Please connect your iRadio directly to your router by using the LAN cable. Open the IP address of your Noxon in your browser and go to the firmware upgrade menu. There you follow the instructions. The firmware you should use is this one: ftp://ftp.terratec.de/HomeEntertainment/NOXONiRadio/Update/Beta/. Before you update you may safe your favourites by using the Favourites Commander from the Terratec webpage. Then first install the Bootloader that comes in the zip file and then the firmware. If there are any problems please tell them as detailed as possible.

 

[eusta]

no, there is no interface to acces the switch.
i,ve tried once again upgrading to the beta firmware.
first i type the ip adress of the noxon on my browser, and then select the file bootloader to upgrade:

"NOXON_iRadio_Bootloader_6834_Firmware_6909Beta.zip
The file is an invalid BCD file."

that´s all i get since ages