The information we collect
We collect certain information when you use Discord. This includes information you provide to us, information we collect automatically, and information we receive from other sources.
Information you provide to us
- Account information. When you create a Discord account, you can come up with a username and password, and provide a way of contacting you (such as an email address and/or phone number). You’ll also need to provide your birthday. To access certain features or communities, you may need to verify your account or add other information (like a verified phone number) to your account. You may also have the option to add your name or nicknames.
- Content you create. This includes any content that you upload to the service. For example, you may write messages (including drafts), create custom emojis, or upload and share files through the services. This also includes your profile information and the information you provide when you create servers. We generally do not store the contents of video or voice calls or channels. If we were to change that in the future (for example, to facilitate content moderation), we would disclose that to you in advance. We also don’t store streaming content when you share your screen, but we do retain the thumbnail cover image for the stream for a short period of time.
- Purchase information. If you buy any paid services through Discord, you may need to submit a valid payment method and associated billing information, including your full name and billing address. Our payment processors, like Stripe and PayPal, receive and process your payment information. Depending on the processor, we may also receive and store certain billing information, including the last four digits of the credit card number associated with the transaction. If we decide to process our own payments in the future, we would receive and process this information ourselves.
- Information from actions you take. We collect information about your use of and activities on the services. This includes the friends you add, the servers or other communities you join, your roles in servers, content moderation decisions you make, and other related actions.
- Information used to enable optional features. Certain features, like contact syncing, may require that you provide additional information (or grant us access to such information) to make them work. This also includes information about third party integrations you choose to enable and the data you authorize those third party services to share with us. For example, when you link a music streaming account, we may collect information about that account such as the song you are listening to in order to display that information on your profile or as your status (if you have chosen to do so).
- Other information you provide directly to us. You may have the option to submit additional information as you use Discord. For example, you may choose to participate in our verified server program, which requires that you provide additional information about yourself or your company. Or, you may participate in surveys where you can provide feedback on the product, or submit information to our Discord Support teams.
Information we collect automatically
We also collect information automatically from you when you use Discord. This includes:
- Information about your device. We collect information about the device you are using to access the services. This includes information like your IP address, operating system information, browser information, and information about your device settings, such as your microphone and/or camera.
- Information about your use of the apps or websites. We collect log and event information related to how and when you use our services (such as the pages, servers, and channels you visit).
- Other information that we collect automatically. When you take certain actions on other sites, we may receive information about you. For example, when we advertise for Discord on third party platforms, if you click on the ad, we may receive information about which ad you saw and on which platform. Similarly, we may also receive certain information when you click on a referral link, such as which website you came from.
We may receive information from cookies (small text files placed on your computer or device) and similar technologies. First-party cookies are placed by us (and our third-party service providers) and allow you to use the services and to help us analyze and improve your experience and the services. You can control cookies as described in the “How to control your privacy” section below. The services use the following types of cookies:
- Strictly Necessary Cookies: These are required for services to function. If you try to use tools to disable these cookies, parts of the services may not work properly.
- Functional Cookies: These help us provide enhanced functionality on the services like remembering language preferences. Disabling these could affect some service functionality.
- Performance Cookies: These allow us or our third-party analytics providers to learn how you and others use and engage with the services so we can understand and improve them.
Information we receive from other sources
We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you. For example, if you interact with our social media account on another platform, we may receive certain information about you like your username on that platform.
