Delta experienced operational disruption resulting from the CrowdStrike-caused outage on July 19, 2024. The outage disrupted Delta’s operations, causing approximately 7,000 flight cancellations over five days.
“An operational disruption of this length and magnitude is unacceptable, and our customers and employees deserve better. Since the incident, our people havereturned the operation to an industry-leading position that is consistent with the level of performance our customers expect from Delta,” said Ed Bastian,Delta’s Chief Executive Officer.
“We are pursuing legal claims against CrowdStrike and Microsoft to recover damages caused by the outage, which total at least $500 million.”
— aus der Meldung an die US SEC via Form 8K vom 08.08.2024