Hallo zusammen,
seit einiger Zeit ruckelt mein PC, es kommt zu Soundaussetzern, die Maus hakt, etc. Zuerst hatte ich die Soundkarte in Verdacht, aber die Probleme tauchten auch auf, als ich die Soundkarte ausgebaut hatte. Ich habe mehrfach Latency-Mon mitlaufen lassen, es sind immer andere Treiber die dort Probleme verursachen, meistens jedoch usbport.sys und storahci.sys, manchmal auch ndis.sys oder so ähnlich. Hier mal die Zusammenfassung vom letzten Latency-Mon Lauf:
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CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:33:11 (h:mm:ss) on all processors.
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SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-5S3FQTR
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: ASRock, H77M-ITX
CPU: GenuineIntel Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
Logical processors: 4
Processor groups: 1
RAM: 7887 MB total
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CPU SPEED
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Reported CPU speed: 3093 MHz
Measured CPU speed: 1 MHz (approx.)
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 31370,500261
Average measured interrupt to process latency (µs): 4,074650
Highest measured interrupt to DPC latency (µs): 31197,349031
Average measured interrupt to DPC latency (µs): 1,569721
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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 107,05270
Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0-Porttreiber, Microsoft Corporation
Highest reported total ISR routine time (%): 0,094831
Driver with highest ISR total time: USBPORT.SYS - USB 1.1 & 2.0-Porttreiber, Microsoft Corporation
Total time spent in ISRs (%) 0,094831
ISR count (execution time <250 µs): 1623365
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
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REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 31265,670870
Driver with highest DPC routine execution time: storahci.sys - MS AHCI Storport Miniport Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0,224460
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0-Porttreiber, Microsoft Corporation
Total time spent in DPCs (%) 0,695976
DPC count (execution time <250 µs): 11804626
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 16
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: firefox.exe
Total number of hard pagefaults 1883
Hard pagefault count of hardest hit process: 943
Highest hard pagefault resolution time (µs): 156048,664080
Total time spent in hard pagefaults (%): 0,007685
Number of processes hit: 13
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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 160,027220
CPU 0 ISR highest execution time (µs): 107,05270
CPU 0 ISR total execution time (s): 7,532384
CPU 0 ISR count: 1619242
CPU 0 DPC highest execution time (µs): 31265,670870
CPU 0 DPC total execution time (s): 51,375607
CPU 0 DPC count: 10962419
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CPU 1 Interrupt cycle time (s): 42,468663
CPU 1 ISR highest execution time (µs): 99,875525
CPU 1 ISR total execution time (s): 0,020573
CPU 1 ISR count: 4119
CPU 1 DPC highest execution time (µs): 10790,717426
CPU 1 DPC total execution time (s): 1,434138
CPU 1 DPC count: 264631
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CPU 2 Interrupt cycle time (s): 43,671924
CPU 2 ISR highest execution time (µs): 6,629486
CPU 2 ISR total execution time (s): 0,000021
CPU 2 ISR count: 4
CPU 2 DPC highest execution time (µs): 24631,970579
CPU 2 DPC total execution time (s): 1,331480
CPU 2 DPC count: 277795
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CPU 3 Interrupt cycle time (s): 43,145926
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 821,976075
CPU 3 DPC total execution time (s): 1,291074
CPU 3 DPC count: 299989
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Habe zig verschiedene Treiber ausprobiert, die von der Asrock Seite, welche von Intel, nichts hat bis jetzt geholfen. Ich denke da muss man irgendwie planvoller vorgehen, nur weiß ich nach wochenlangem hin- und her testen gerade nicht mehr wie. Speicher habe ich auch testen lassen mit einem Windows eigenen Tool, da wurden keine Fehler gefunden.
Da die Probleme schon etwas länger immer mal wieder bestehen, hatte ich vor einigen Wochen Windows 10 frisch installiert, das hat aber auch nicht geholfen. Der Fehler tritt nicht immer gleich stark auf, aber die Latenz ist immer zu hoch laut Latency-Mon.
Da ja der USB Treiber auch Probleme zu verursachen scheint, habe ich testweise alle USB Geräte getrennt (Maus & Tastatur, Lautsprecher, etc.) das hat aber ebenfalls nicht geholfen.
Wie kann ich den Fehler weiter eingrenzen und wie kann ich vor allem planvoll an die Sache rangehen? Gibt es irgendwelche UEFI Einstellungen, die ich vielleicht vornehmen muss oder können Mainboard oder die CPU eine Macke haben?
Zum PC: Asrock H77M-ITX Mainboard mit 2x4 GB RAM Corsair DDR 3 RAM 1600Mhz, Intel i5-3450 gekühlt durch Scythe Mugen 3, Crucial BX100 250GB, Asus Xonar DGX, Enermax Netzteil ErPro 80+ 350 Watt, 2 Bequiet Silent Wings 2 Gehäuselüfter. Windows 10 Pro Build 10586.
seit einiger Zeit ruckelt mein PC, es kommt zu Soundaussetzern, die Maus hakt, etc. Zuerst hatte ich die Soundkarte in Verdacht, aber die Probleme tauchten auch auf, als ich die Soundkarte ausgebaut hatte. Ich habe mehrfach Latency-Mon mitlaufen lassen, es sind immer andere Treiber die dort Probleme verursachen, meistens jedoch usbport.sys und storahci.sys, manchmal auch ndis.sys oder so ähnlich. Hier mal die Zusammenfassung vom letzten Latency-Mon Lauf:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:33:11 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-5S3FQTR
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: ASRock, H77M-ITX
CPU: GenuineIntel Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
Logical processors: 4
Processor groups: 1
RAM: 7887 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3093 MHz
Measured CPU speed: 1 MHz (approx.)
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 31370,500261
Average measured interrupt to process latency (µs): 4,074650
Highest measured interrupt to DPC latency (µs): 31197,349031
Average measured interrupt to DPC latency (µs): 1,569721
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 107,05270
Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0-Porttreiber, Microsoft Corporation
Highest reported total ISR routine time (%): 0,094831
Driver with highest ISR total time: USBPORT.SYS - USB 1.1 & 2.0-Porttreiber, Microsoft Corporation
Total time spent in ISRs (%) 0,094831
ISR count (execution time <250 µs): 1623365
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 31265,670870
Driver with highest DPC routine execution time: storahci.sys - MS AHCI Storport Miniport Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0,224460
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0-Porttreiber, Microsoft Corporation
Total time spent in DPCs (%) 0,695976
DPC count (execution time <250 µs): 11804626
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 16
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: firefox.exe
Total number of hard pagefaults 1883
Hard pagefault count of hardest hit process: 943
Highest hard pagefault resolution time (µs): 156048,664080
Total time spent in hard pagefaults (%): 0,007685
Number of processes hit: 13
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 160,027220
CPU 0 ISR highest execution time (µs): 107,05270
CPU 0 ISR total execution time (s): 7,532384
CPU 0 ISR count: 1619242
CPU 0 DPC highest execution time (µs): 31265,670870
CPU 0 DPC total execution time (s): 51,375607
CPU 0 DPC count: 10962419
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 42,468663
CPU 1 ISR highest execution time (µs): 99,875525
CPU 1 ISR total execution time (s): 0,020573
CPU 1 ISR count: 4119
CPU 1 DPC highest execution time (µs): 10790,717426
CPU 1 DPC total execution time (s): 1,434138
CPU 1 DPC count: 264631
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 43,671924
CPU 2 ISR highest execution time (µs): 6,629486
CPU 2 ISR total execution time (s): 0,000021
CPU 2 ISR count: 4
CPU 2 DPC highest execution time (µs): 24631,970579
CPU 2 DPC total execution time (s): 1,331480
CPU 2 DPC count: 277795
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 43,145926
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 821,976075
CPU 3 DPC total execution time (s): 1,291074
CPU 3 DPC count: 299989
_________________________________________________________________________________________________________
Habe zig verschiedene Treiber ausprobiert, die von der Asrock Seite, welche von Intel, nichts hat bis jetzt geholfen. Ich denke da muss man irgendwie planvoller vorgehen, nur weiß ich nach wochenlangem hin- und her testen gerade nicht mehr wie. Speicher habe ich auch testen lassen mit einem Windows eigenen Tool, da wurden keine Fehler gefunden.
Da die Probleme schon etwas länger immer mal wieder bestehen, hatte ich vor einigen Wochen Windows 10 frisch installiert, das hat aber auch nicht geholfen. Der Fehler tritt nicht immer gleich stark auf, aber die Latenz ist immer zu hoch laut Latency-Mon.
Da ja der USB Treiber auch Probleme zu verursachen scheint, habe ich testweise alle USB Geräte getrennt (Maus & Tastatur, Lautsprecher, etc.) das hat aber ebenfalls nicht geholfen.
Wie kann ich den Fehler weiter eingrenzen und wie kann ich vor allem planvoll an die Sache rangehen? Gibt es irgendwelche UEFI Einstellungen, die ich vielleicht vornehmen muss oder können Mainboard oder die CPU eine Macke haben?
Zum PC: Asrock H77M-ITX Mainboard mit 2x4 GB RAM Corsair DDR 3 RAM 1600Mhz, Intel i5-3450 gekühlt durch Scythe Mugen 3, Crucial BX100 250GB, Asus Xonar DGX, Enermax Netzteil ErPro 80+ 350 Watt, 2 Bequiet Silent Wings 2 Gehäuselüfter. Windows 10 Pro Build 10586.
