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An important update for Ryzen7000X3D processor owners
Several AMD Ryzen 7000X3D owners have reported CPU and motherboard failures. We acknowledge the incidents/issues and have been communicating with AMD to analyze the possible causes. We have also contacted affected users to provide support and collect additional information.
Ryzen 7000X3D processors do not allow for CPU ratio or CPU core voltage tuning (CPU overclocking) but do allow for performance tuning and DRAM overclocking via PBO2 and EXPO memory. To support EXPO and/or memory overclocking at DDR5-6000 and beyond, SoC voltage has to be sufficiently increased to ensure compatibility and stability. The amount of voltage required varies between CPU samples. Some processors are more sensitive to overvoltage than others, and some are capable at running higher memory frequencies without needing as much voltage.
As confirmed with AMD, any intentional manipulation of these settings can damage the processor, socket, and motherboard. To mitigate this, we have been working with AMD to define new rules for EXPO memory and SoC voltage. To help protect the CPU and motherboard, we are issuing new EFI updates to limit the maximum available SoC voltage to 1.3V.
We recommend updating your motherboard UEFI BIOS to the latest release. Please also ensure the CPU is cooled adequately. Our recommendation is to use at least a 240mm AIO liquid cooler or high-performance air cooler.
If you have been affected, please do not hesitate to contact ASUS support for your region.
FAQ
1. When are the new UEFI releases going to be released? Our expectation is to have the UEFI BIOS updates posted and available through the service and support website within the next 24 hours.
An important update for Ryzen7000X3D processor owners
Several AMD Ryzen 7000X3D owners have reported CPU and motherboard failures. We acknowledge the incidents/issues and have been communicating with AMD to analyze the possible causes. We have also contacted affected users to provide support and collect additional information.
Ryzen 7000X3D processors do not allow for CPU ratio or CPU core voltage tuning (CPU overclocking) but do allow for performance tuning and DRAM overclocking via PBO2 and EXPO memory. To support EXPO and/or memory overclocking at DDR5-6000 and beyond, SoC voltage has to be sufficiently increased to ensure compatibility and stability. The amount of voltage required varies between CPU samples. Some processors are more sensitive to overvoltage than others, and some are capable at running higher memory frequencies without needing as much voltage.
As confirmed with AMD, any intentional manipulation of these settings can damage the processor, socket, and motherboard. To mitigate this, we have been working with AMD to define new rules for EXPO memory and SoC voltage. To help protect the CPU and motherboard, we are issuing new EFI updates to limit the maximum available SoC voltage to 1.3V.
We recommend updating your motherboard UEFI BIOS to the latest release. Please also ensure the CPU is cooled adequately. Our recommendation is to use at least a 240mm AIO liquid cooler or high-performance air cooler.
If you have been affected, please do not hesitate to contact ASUS support for your region.
FAQ
1. When are the new UEFI releases going to be released? Our expectation is to have the UEFI BIOS updates posted and available through the service and support website within the next 24 hours.